Managing Risks to Success

Privacy Policy

Who we are

Our website address is: https://www.littlechildhaley.co.uk.

Data Protection registration reference: ZB838141

Date registered: 20 December 2024

Registration expires: 19 December 2025

Data Protection Officer Email: info@littlechildhaley.co.uk

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Privacy Policy for www.littlechildhaley.co.uk 


Effective Date:
 21/10/2025
Last Updated: 21/10/2025 

1. Introduction 
This Privacy Policy explains how Littlechild and Haley (“we”, “us”, or “our”) collects, uses, and protects personal data obtained through our website. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  

2. Data Controller 
Littlechild and Haley is the Data Controller responsible for your personal data. You can contact us at: 
Email: info@littlechildhaley.co.uk  

Our role as a controller or a processor depends upon the nature of our engagement with you. If you are a customer this will be defined in your letter of engagement and associated schedules and Terms of Business which form our contract with you. But generally: 
  • Where we decide the purpose and means of processing, we are a controller. 
  • Where we jointly decide the purpose and means of processing with you, we are a joint controller. 
  • Where we process personal data according to your explicit written instructions, in a contract that satisfies Article 28 of the GDPR, we are a processor. 
 
3. What Data We Collect 
We may collect the following types of personal data: 
  • Name and contact details (email, phone number) 
  • IP address and browser information 
  • Usage data (pages visited, time spent) 
  • Any information submitted via forms (e.g., enquiries, subscriptions) 
  • How we obtain personal data 
  • Personal data is any information relating to an identified or identifiable living person. We only collect such personal data that is necessary for us to perform our services or inform you about our services and we ask customers only to share such personal data as required for that purpose. Where we identify that a customer has provided us with unnecessary personal data, we either return that information to its source or destroy it, considering the customer’s preference wherever possible. 

4. How We Collect Data 
Data is collected through: 
  • Personal data that you provide to us by: 
  • Filling in forms on our websites www.littlechildhaley.co.uk (including the subdomains of these websites); 
  • Corresponding with us by telephone; 
  • Corresponding with us by email; 
  • Corresponding with us by letter; 
  • Communicating with us by our secure sharepoint facilities 
  • Personal messaging services such as WhatsApp®, Facebook Messenger® and SMS (although we do not recommend using such services); 
  • If you visit our offices, you may record your details in a visitors’ book, or electronic equivalent or we may do that for you; 
  • If you visit our offices, you may be recorded by CCTV systems owned by us (or our landlord) which are deployed for the prevention and detection of crime and to provide a safe working environment for employees and visitors. 
  • Cookies and analytics tools (e.g., Google Analytics) 
  • Personal data that we collect from publicly available sources 
  • From credit reference agencies and other company information providers; 
  • From national business administration authorities, such as Companies House in the UK; 
  • From social media such as LinkedIn®; 
  • From our own research activities such as reviewing websites. 
  • Personal data that we receive from referrals 
  • We may receive unsolicited personal data in the form of a business-to-business referrals. We will seek consent before processing such personal data any further; 
  • We may receive personal data submitted as a referral from one of our own employees. We will seek consent before processing such personal data any further. 

5. Purpose of Data Collection 
We use your data to: 
  • Respond to enquiries 
  • Improve website functionality and user experience 
  • Send updates or marketing communications (with consent) 
  • Comply with legal obligations 

If you are a prospective customer, we process the following: 
  • First name; 
  • Last name; 
  • Job title; 
  • Company name; 
  • Web site address; 
  • Email address; 
  • Telephone number; 
  • Dietary requirements (if you are attending an event where food is provided);  
  • Banking details (if relevant to the service); 
  • Tax filing details (if relevant to the service); 
  • Any further personal data that you choose to provide in your initial enquiry; 
  • Any further personal data that you choose to provide during subsequent discussions whether by phone, email or letter. 

If you are a personal or sole trader customer, we may process the following: 
  • Your name, home address and date of birth; 
  • Name, home address and date of birth of any family members, advocates or other beneficiaries and connected parties; 
  • Employment status; 
  • Financial details such as salary, other income and investments, tax status and debt level. 
If you are a business customer, we also process the following: 
  • Company name and registration number; 
  • Business type and industry sector; 
  • Name, business address, job title, email address and telephone number(s) of all employees who may engage directly with us; 
  • For officers of the company, beneficial owners and persons of significant control: 
  • Contact details (name, home address); 
  • Date of birth; 
  • PEP (Politically Exposed Persons) status; 
  • SIP (Special Interest Person) status. 

If you are a supplier, we process the following: 
  • Company name and registration number; 
  • Business type and industry sector; 
  • Company address(es); 
  • Company telephone number(s); 
  • Name, address, job title, email address and telephone number(s) of all employees who may engage directly with us. 

If you contact us concerning employment whether by letter, email, LinkedInTM or via our careers pages you may provide: 
  • Your Curriculum Vitae (CV) containing personal data; 
  • Further personal data in a covering letter. 

If you visit one of our websites, we collect information about your computer: 
  • IP address (where available); 
  • Geographic location (if you allow this when prompted by your browser); 
  • Operating system; 
  • Browser type; 
  • To enable our systems to recognise your device and to provide features to you, we use cookies. For more information about cookies and how we use them, please read our Cookie Policy. 

If you receive marketing emails from us and interact with them, we collect: 
  • Time you received the email; 
  • Time you opened the email; 
  • Device you used to open the email; 
  • Geographical location when you opened the email; 
  • Which parts of the email you interacted with. 
If you use social media accounts which are registered using the same email address you have provided to us elsewhere our systems enable us to link your social media accounts to your email address and so we process: 
  • Links to any social media accounts that you use. 

6. Legal Basis for Processing 
We process personal data under the following legal bases: 
  • Consent 
  • Contractual necessity 
  • Legal obligation 
  • Legitimate interests 

7. Sharing of Data 
We only share personal data with other organisations when we have a lawful basis to do so. When we share data with other organisations, we put contractual arrangements and security mechanisms in place to protect personal data and to comply with our data protection, confidentiality and security standards. 
We may share your data with: 
  • Service providers (e.g., hosting, analytics) 
  • Regulatory authorities (if required) 
  • Third parties with whom you have authorised data sharing 
All third parties are contractually obliged to ensure data security.  


8. Data Retention 
Personal data is retained only as long as necessary for the purposes stated. For example, audit-related data may be retained for up to 12 months unless otherwise authorised. The retention period for the personal data we process is always in accordance with legal, regulatory and contractual requirements. 


9. Your Rights 
You have the right to: 
  • Right to be informed 
  • Access your data 
  • Rectify inaccuracies 
  • Withdraw consent 
  • Request erasure (“right to be forgotten”) 
  • Right to data portability 
  • Right to object to direct marketing 
  • Be informed of data breaches within 72 hours   

10. Cookies 
Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy. 

11. Security Measures 
We implement appropriate technical and organisational measures to protect your data, including virus protection, secure servers, access controls and maintain accreditation to Cyber Essentials Plus standards. 

12. Changes to This Policy 
We may update this policy periodically. Please check this page regularly for updates. 

Paul Haley

Co-Founder

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Paul Haley

Co-Founder

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